Terms of service

Last Updated: June 2026

Welcome to Overstocked Gems. By accessing our website or purchasing products from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

Acceptance of Terms

By accessing our website, placing an order, or using any services provided by Overstocked Gems, you agree to these Terms of Service and all applicable laws and regulations.

If you do not agree with these terms, please do not use our website.

Mystery Product Disclosure

Overstocked Gems specializes in mystery products and mystery box experiences.

By purchasing from Overstocked Gems, you understand and acknowledge that:

  • Product contents are unknown prior to purchase.
  • Every box is different.
  • Products may vary in brand, category, condition, color, size, and value.
  • Items may include overstock inventory, shelf pulls, customer returns, open-box merchandise, package recovery items, liquidation inventory, or brand-new products.
  • Some items may contain damaged packaging, cosmetic imperfections, missing accessories, missing parts, or signs of previous handling.

Customers purchase our products with the understanding that surprises and product variability are part of the experience.

No Guarantees

Overstocked Gems does not guarantee:

  • Specific products
  • Specific brands
  • Specific item values
  • Product functionality
  • Product completeness
  • Product condition

Product descriptions and examples shown on our website, social media, advertisements, or live streams are for illustrative purposes only and do not guarantee the contents of any individual order.

Pricing and Availability

We reserve the right to modify product pricing, availability, promotions, or product offerings at any time without notice.

Order Acceptance

We reserve the right to refuse, limit, cancel, or reject any order at our sole discretion, including orders suspected of fraud, abuse, resale manipulation, or violations of these Terms.

All Sales Final

Due to the mystery nature of our products, all sales are final.

No returns, refunds, or exchanges will be provided based on:

  • Product preference
  • Duplicate items
  • Product condition
  • Missing accessories
  • Missing parts
  • Dissatisfaction with contents
  • Perceived value

Please review our Return & Refund Policy for additional details.

Shipping

Shipping times are estimates only and are not guaranteed.

Overstocked Gems is not responsible for delays caused by carriers, weather events, holidays, or circumstances outside our control.

Once an order has been marked as delivered by the shipping carrier, Overstocked Gems is not responsible for lost, stolen, or misplaced packages.

Intellectual Property

All content on this website, including logos, graphics, images, product descriptions, branding, and website content, is the property of Overstocked Gems and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

To the fullest extent permitted by law, Overstocked Gems shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product purchased.

Changes to Terms

We reserve the right to modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Contact Information

Questions regarding these Terms of Service may be directed to:

Email: gemoverstocked@gmail.com

Overstocked Gems

💎 Unbox The Unexpected.